Report highlights how patients were failed

A report examining the experiences of Sussex dialysis patients using the Patient Transport Service provided by Coperforma reinforces the decision to terminate its contract early. The report prepared by Healthwatch Brighton and Hove highlighted a litany of failures and is being used by local Clinical Commissioning Groups to ensure that the lessons learnt from the … Read more…

Healthwatch welcomes the publication of the Sustainability and Transformation Plan

Healthwatch Brighton and Hove welcomes the publication today of the Sustainability and Transformation Plans (STP) for our local region. The plans for Brighton and Hove and Central Sussex have already been released and are available on the Brighton and Hove Clinical Commissioning Group website http://www.brightonandhoveccg.nhs.uk/your-services/sustainability-and-transformation-plan The regional STP plans are broad ranging and complex and … Read more…

Patients will welcome the departure of Coperforma says Healthwatch

Healthwatch Brighton & Hove (HWB&H) has learned that the Clinical Commissioning Groups have decided to dispense with Coperforma’s local patient transport services. While Healthwatch does not yet have full details, it believes, based on evidence it has gathered, that the majority of patients will welcome the news. Commenting, Fran McCabe, chair of Healthwatch Brighton & … Read more…

News Release – Trust launches BSUH Improvement Academy

 As a Trust, we know that the people who often have the best knowledge, ability and capability to make real long-lasting improvements to the care of our patients are those who are providing that care – our staff. But we also know that our staff are so busy managing the day-to-day workload of a busy … Read more…

STP – Strategic Transformation Plans

As NHS England have announced far reaching Strategic Transformation Plans (STP), David Liley, Healthwatch Brighton and Hove CEO comments: “We welcome anything that transforms and improves health and care services locally. Indeed Healthwatch has been involved with STP planning for Sussex and East Surrey over recent months and we have had opportunities to contribute the … Read more…

Press release: BSUH CQC Inspection 16/8/2106

Healthwatch Brighton and Hove is disappointed by the poor performance of Brighton and Sussex University Hospitals (BSUH)* highlighted in a report issued by the Care Quality Commission (CQC) today. The Royal Sussex County Hospital in Brighton (RSCH) and the Princess Royal Hospital (PRH), Haywards Heath were both singled out for severe criticism. Based on this … Read more…

A press release concerning The Independent Audit Association Report into Coperforma and Patient Transport Services

Healthwatch Brighton and Hove have received the Independent Audit Association [TIAA] investigation into the adequacy of patient transport services provided by Coperforma from the 1st April 2016 until mid May 2016. The report concludes that a number of factors created a ‘perfect storm’ which led to the service suffering multiple failures. At its worst only … Read more…

Press release: Healthwatch Brighton and Hove calls for more transparency on waiting times

Media Contact: Healthwatch Brighton and Hove Office: office@healthwatchbrightonandhove.co.uk More than 9,000 people across Sussex and beyond have had to wait longer than 18 weeks for hospital treatment, according to Healthwatch Brighton & Hove (HWB&H), the local voice for patients. The latest figures show that, like hospitals all over the country, the Brighton and Sussex University … Read more…

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