Patient Transport Service in Sussex delivering an improved service says Healthwatch

In a report published today, local Healthwatch reflect that 75% of patients we talked too, across Sussex, are satisfied with the quality of non-emergency Patient Transport Service they received, including 44% who were very satisfied. “The New Sussex wide Patient Transport Service – a report of what you told us” says that although satisfaction levels … Read more

CQC finds significant improvement at Royal Sussex County Hospital

Healthwatch Brighton and Hove (HWBH) welcomes the latest Care Quality Commission [CQC] report published today on the Royal Sussex County Hospital [RSCH], and for their sister hospital, the Princess Royal Hospital [PRH] at Haywards Heath. The reports can be accessed by clicking on the links below: Royal Sussex County Hospital Princess Royal Hospital In April … Read more

NHS England publishes reports showing improvements in local services

Independent reports indicate improvements in local NHS provision Last week, two important reports were published by NHS England showing the performance of local NHS services. These showed a ‘mixed bag’ of news for Brighton & Hove and for Sussex and East Surrey.   The Clinical Commissioning Annual Assessment 2016/17  The CCG Annual Assessment 2016/17 report … Read more

The Big Health and Care Conversation:Brighton & Hove ‘Caring Together’ and the Sussex and East Surrey Sustainability and Transformation Partnership

“Healthwatch Brighton and Hove welcomes the Big Health and Care Conversation and is keen to support open and frank discussion of the challenges that face health and care in the City.” – Fran McCabe, Chair, Healthwatch Brighton and Hove, June 2017 “Healthwatch expects the Big Conversation will bring more transparency and openness, more information about … Read more

Healthwatch response to Bon Accord care home inspection

Healthwatch Brighton and Hove have been disappointed to see the Bon Accord Care Home in Hove placed into Special Measures following a Care Quality Commission [CQC] inspection. The home is part of a national group of privately owned care homes run by the Four Seasons Group. The Bon Accord provides a home to around 30 … Read more

CEO’s comment on closure of Lewes Road GP surgery

“Healthwatch Brighton and Hove has been concerned to learn about another GP Practice closure in the City. The closures of GP practices  and practices being placed in special measures by Care Quality Commission’s (CQC) have impacted on around 10% of the population of Brighton and Hove in the last two year. Disruption to this extent … Read more

PTS report highlights poor service for patients

A report examining the experiences of Sussex dialysis patients using the Patient Transport Service provided by Coperforma reinforces the decision to terminate its contract early. The report prepared by Healthwatch Brighton and Hove highlighted a litany of failures and is being used by local Clinical Commissioning Groups to ensure that the lessons learnt from the … Read more

Healthwatch welcomes the publication of the Sustainability and Transformation Plan

Healthwatch Brighton and Hove welcomes the publication today of the Sustainability and Transformation Plans (STP) for our local region. The plans for Brighton and Hove and Central Sussex have already been released and are available on the Brighton and Hove Clinical Commissioning Group website The regional STP plans are broad ranging and complex and … Read more

Patients will welcome the departure of Coperforma says Healthwatch

Healthwatch Brighton & Hove (HWB&H) has learned that the Clinical Commissioning Groups have decided to dispense with Coperforma’s local patient transport services. While Healthwatch does not yet have full details, it believes, based on evidence it has gathered, that the majority of patients will welcome the news. Commenting, Fran McCabe, chair of Healthwatch Brighton & … Read more

News Release – Trust launches BSUH Improvement Academy

 As a Trust, we know that the people who often have the best knowledge, ability and capability to make real long-lasting improvements to the care of our patients are those who are providing that care – our staff. But we also know that our staff are so busy managing the day-to-day workload of a busy … Read more

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