Press Release: Somerset Day Centre – an example of best practice

Healthwatch Brighton and Hove Enter and View representatives recently visited Somerset Day Centre in Brighton. During the visit, on a scale of 1 to 10 (1 being the lowest score and 10 being the highest), the day centre scored 10 by the people who use it.Healthwatch Enter and View representatives spoke with 7 day centre … Read more

Press Release: Local CAMHS put young people in vulnerable position

We have just published a report on people’s experiences of the Child and Adolescent Mental Health Service (CAMHS) in Brighton and Hove. This report shows that the complexity of the service and lack of information is putting young people in a vulnerable position.Young people and their carers have said that they did not know what … Read more

Press Release: Healthwatch reports that it is so difficult to raise concerns about care that most people don’t complain

FOR IMMEDIATE RELEASEMedia Contact: Magda Pasiut: magda@healthwatchbrightonandhove.co.ukHealthwatch England has just produced a report ‘Suffering in Silence’. The report reviews health and social care complaints systems and has called for change to ensure a compassionate complaints system that resolves issues quickly and effectively.Almost 1 in 3 people across England personally experienced, or witnessed a relative or … Read more

Press Release: Hospitals Trust rated “Requires Improvement” by the Care Quality Commission (CQC)

FOR IMMEDIATE RELEASEMedia Contact: Magda Pasiut: magda@healthwatchbrightonandhove.co.ukHealthwatch Brighton and Hove welcomes the recent CQC Inspection Report of Brighton and Sussex University Hospitals NHS Trust (BSUH). Although the Inspection Report  makes it clear improvements are needed, we were pleased that it echoes much of what we have already heard from patients and other data. We know … Read more

NHS complaints process ‘too complex’: Press Release

FOR RELEASE March 21, 2014Media Contact: Magda Pasiut: magda@healthwatchbrightonandhove.co.ukThe complaints system for the NHS in England is ‘too complex’ and ‘bewildering’, Healthwatch England has stated.As part of ongoing research, Healthwatch England revealed that up to75 organisations in England have roles to play in the complaints handling process. There is a complex array of regulators, inspectorates, … Read more

Press Release: Urgent Care Report

Wednesday, 18th DecemberWhat local people think about urgent health care services in Brighton and Hove?A recent report produced in October 2013 by Healthwatch Brighton and Hove shows that whilst less people are going to accident and emergency than last year there are still people choosing to use Accident and Emergency Services (A & E) when … Read more

Press Release: Physiotherapy Report

Thursday, 16th JanuaryGood feedback on Physiotherapy services in Brighton and Hove, but marred by delays in getting an appointment for some peopleA recent report produced in December 2013 by Healthwatch Brighton and Hove shows that the waiting time for physiotherapy treatment ranged widely. Typically people should have to wait between 4 to 6 weeks. Some … Read more

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