Independent Health Complaints Advocacy Service (IHCAS) 01273 22 90 02

ICAS BrightonIHCAS can provide you with the support to make a complaint about your NHS care or treatment. We provide the information you need and the support of a specialist Advocate to help you make an effective complaint.

We can help you to understand the options you have, the implication of each option and then support you to take the course of action you wish to take.

  • Free service available to all residents of Brighton and Hove and is independent of the NHS.
  • Download the IHCAS self-help information pack if you wish to handle your complaint without an Advocate.
  • IHCAS Advocates can support you through the NHS complaints procedures including helping you to write letters and attend meetings with you.

Call IHCAS on 01273 22 90 02 or email at Someone will get back to you within 3 working days.

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