Early findings from Healthwatch Brighton and Hove’s 2019 GP Patient survey indicate longer waits to get a GP appointment (450 responses to date):
- Fewer people getting a routine appointment within three days (39% compared to 51% in 2017)
- Fewer people getting an appointment the same day for an urgent problem (67% compared to 86% in 2017)
These are interim results from a Healthwatch GP patients on-line survey which will remain open until September 2019. We are releasing these interim results to encourage more people to take part in the survey, which can be accessed here:
DECLINING NUMBERS OF PATIENTS PER GP IN BRIGHTON AND HOVE
Declining numbers of GPs and increasing numbers of patients in the city have meant increasing patients per GP, currently at 2,495 patients per GP.
Brighton and Hove has 40% more patients per GP than for England as a whole.
|Date||GP FTE||Total number of registered patients in Brighton & Hove|
|Patients per FTE GP||FTE GP per 1,000 patients|
|Patients per GP|
|Date||Brighton and Hove||England|
FTE = Full time equivalent
David Liley, Healthwatch Brighton and Hove, Chief Officer said today:
“People seem to be waiting longer to get a consultation with a GP in Brighton and Hove and this is despite more people being offered phone consultations.
We also know that GP numbers in the City are slowly declining and the local population is slowly rising. It seems like the drift is in the wrong direction.
To help us build a better picture of what is going on we need local people to complete our GP Patient Survey:
It is important that the NHS explain what they are doing to address these issues. Perhaps they see the current situation as acceptable or perhaps it is all they can do with the available resources.”
Other early findings from the survey:
Waiting to see a GP at the appointment time
- 84% saw GP within 20 minutes of scheduled appointment time (84% in 2017)
- 83% were satisfied with GP service (83% 2017)
- 89% would recommend GP practice to a friend/family member (86% 2017)
We asked people who had been affected by a GP Practice closure, merger or other change if they found their new surgery convenient:
- 50% said ‘yes’ the new practice was convenient for them with 25% saying it was OK.
Satisfaction with hours when people could access a GP
- 76% were happy with the hours a GP was available (72% 2017).
- Extended hours – 16% of people surveyed had used the Extended hours GP service and 72% of users were satisfied with the service.
Healthwatch asked about GP practices (doctors and nurses) responses to enquires at consultations about mental health or emotional wellbeing:
- 33% of people surveyed had raised this kind of issue at a consultation.
- 81% were satisfied with the response they received from the health professional.
Dr Roland Marden the Healthwatch Brighton and Hove Insight and Evidence Manager said today:
“This was the first time we had asked about mental and emotional health in Primary Care. A third of people said they had raised this kind of issue with a doctor or nurse showing just how much people rely on their local GP as their first port of call for support on this type of health issue.”
For interviews or further comment please contact:
Healthwatch Brighton and Hove Chief Officer