Reports

Healthwatch Brighton and Hove – Annual Report 2018

We are pleased to publish our Annual Report for 2017-18.

Healthwatch Brighton and Hove Annual Report 2018

Environmental audits of the Brighton and Sussex University Hospitals Trust  (April 2017- March 2018) 

Since December 2016, Healthwatch Brighton and Hove (Healthwatch) has been making dedicated monthly visits to the Brighton and Sussex University Hospital Trust (BSUH) estate, which includes the Royal Sussex County Hospital (RSCH) and Royal Alexandra Children’s Hospital (RACH).

These monthly visits are called Environmental Care Audits (“audits”).  This is the first Healthwatch annual report which summarises the findings from these audits; and specifically those undertaken from April 2017 to March 2018

Environmental audits: an annual report 2017-18

2018 Emergency Department Reports

Healthwatch carried out two reviews of the Emergency Departments at the Royal Sussex County Hospital. Both reviews collected feedback from patients about their experie

Hospital. Both reviews collected feedback from patients about their experience of the departments. We also asked patients about their knowledge of other services they could have sought help from as an alternative to attending A&E directly.

Royal Sussex County Hospital Adult A&E Review

Royal Alexandra Children’s Emergency Department Report

Young people’s experiences of using accident and emergency in Brighton and Hove during a mental health crisis.

This report is the first in a series of local consultations commissioned by Healthwatch
Brighton & Hove, as part of the new Young Healthwatch partnership with YMCA Right
Here.

Young Healthwatch A&E Report

2018 GP review

Healthwatch conducted an extensive review into patient experience at GP practices across the city in 2017. The review collected feedback from a total of 1483 patients who attended all 40 practices operating in 2017. Healthwatch also visited 31 practices and conducted an observational review to assess the practice environment. We also gathered further information from practice managers on the facilities and services of practices.

GP Review report

Individual reports for the practices visited are included below:

Albion St

ARCH

Ardingly Court

Beaconsfield

Benfield Valley

Brighton Health and Wellbeing Centre

Brighton Station Health Centre

Carden

Charter

Haven Practice

Hove Medical Centre

Hove Park Villas

Links Road

Matlock Road

Mile Oak

North Laine Medical Centre

Pavilion

Portslade

Regency

Saltdean and Rottingdean

School House

Seven Dials

Ship St

St Lukes

St Peters Medical Centre

Stanford

The Avenue

Trinity Medical Centre

University of Sussex Medical Centre

Warmdene

Wish Park

The surveys used in the review are provided below:

GP Patient Survey

GP Practice survey

GP Observation Checklist

PIP and ESA report

Examining the impact of PIP and ESA assessments on vulnerable people in Brighton and Hove

Personal Independence Payments and Employment Support Allowance

WP-Backgrounds by InoPlugs Web Design and Juwelier Schönmann