Enter & View Report into Southlands Hospital (Shoreham)

Healthwatch West Sussex carried out an Enter and View visit to Southlands Hospital which is based in Shoreham.

During the visit, Healthwatch West Sussex focused on:

  • Observing how people experienced the service through watching and listening.
  • Speaking to people using the service and their family and friend carers, to find out more about their experiences and views.
  • Observing the nature and quality of services and the environment in which the services are provided.
  • Speaking to staff working in the service and observing them in their work.

Where did they go?

A team of authorised representatives visited on Wednesday 7 February 2024. This was an announced visit and we were accompanied by Trust staff members.

  • Outpatients
  • Dermatology
  • Eye Clinic
  • Community Diagnostic Centre

Opportunities for improvement and recommendations

  • Signage
  • General decoration and maintenance
  • Seating
  • Hearing Loop
  • Patient Toilets
  • Privacy & Dignity
  • Fire Door signs