Healthwatch Brighton and Hove Board have set the general direction that Healthwatch. The Board invite comments and suggestions from all interested parties, including our volunteers and network of colleagues, on these strategic priorities outlined below.
These are strategic priorities and are supported by a detailed work plan, individual project plans and staff work plans.
The strategic priorities for Healthwatch Brighton and Hove for 2017 – 2019 are:
- to help increase consumer confidence in local services by ensuring that decision makers ‘keep their promises’; and to help the improvement and involvement of consumers in heath and care commissioning.
- provide evidence of consumer experiences of health and care services using our ‘enter and view’ statutory powers and other accredited methods. Over the next year this will focus on social care services but include service reviews in the NHS depending on available resources.
- provide evidence, to improve health and care services, from people with protected characteristics and seldom heard communities. This activity will also include children and young people, people with mental health and frail older people.
- to help decision makers by providing timely evidence and information on topical health and care issues from the user and public perspective.
These priorities are monitored, reviewed and revised at least every six months by the Healthwatch Brighton and Hove Board.