Our volunteers are at the heart of what we do.
Out in the community everyday listening to people to find out if health and care is working for them. Hearing their stories and experiences: patients, families, carers, staff and professionals too. Visiting hospital wards, GP's, local services and people having home care. Attending health and social care meetings to report on what decisions are being made about your services.
Their work guides what issues we report on and feeds into our local and national reports. We couldn't do what we do without them.