News and reports
Latest news and views
The updated Accessible Information Standard is now available
NHS England has published the long-awaited updates to the Accessible Information Standard.
News

Press release: Our letter to the Secretary of State opposing the decision to abolish independent Healthwatch functions
Local Healthwatch services across England have signed a powerful open letter to the Secretary of State for Health and Social Care. We are urging the…
News

Our letter to the Secretary of State opposing the decision to abolish independent Healthwatch functions
131 local Healthwatch services across England, including Healthwatch Brighton and Hove, have signed a powerful open letter to the Secretary of State…
News
Latest reports and publication

Our workplan for 2025/26
This document describes the health and social care projects that Healthwatch Brighton and Hove will work on over the next year. It also describes internal projects that support the successful operation of our organisation.
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Helpline enquires to Healthwatch Brighton and Hove: April 1st 2024 – March 31st 2025
Between April 1st 2024 and March 31st 2025, we received 228 enquiries to our helpline. Enquiries were mostly a combination of feedback through our website, emails, phone call messages, and at face-to-face events. Most people were raising concerns or requesting information about services.
The five leading areas of concerns and related complaints raised, in descending
order were:
1. Poor quality of care from a GP.
2. Poor hospital care including ambulance waiting times, treatment waiting
times, A&E, and poor communication of cancelled appointments.
3. Lack of an NHS dentist including emergency dental care.
4. Poor access to a GP appointment, including waiting times for appointments.
5. Social care such as care at home and in care homes.
Some people took the time to make compliments about services.
The five leading areas of concerns and related complaints raised, in descending
order were:
1. Poor quality of care from a GP.
2. Poor hospital care including ambulance waiting times, treatment waiting
times, A&E, and poor communication of cancelled appointments.
3. Lack of an NHS dentist including emergency dental care.
4. Poor access to a GP appointment, including waiting times for appointments.
5. Social care such as care at home and in care homes.
Some people took the time to make compliments about services.
Find out more

Enter and View Report: The Emergency Department at the Royal Sussex County Hospital, April 2025
Healthwatch Brighton & Hove undertook an Enter and View visit to the Emergency Department at the Royal Sussex County Hospital - read about what we found and our recommendations.
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Patients’ views about Woodingdean Medical Centre Part 2: July 2025
This report outlines findings from the second survey undertaken among patients registered at Woodingdean Medical Centre within the last 6 months.
Find out more
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