News and reports
Latest news and views

Want to have your say about the use of data in the NHS?
Apply to join the NHS Kent, Medway and Sussex Public and Patient Advisory Group.
News

Do you have experience of mental health services in Brighton & Hove?
Brighton & Hove's Mental Health Lived Experience Advisory Group are looking for new members.
News

NHS survey for people using wheelchair services in Sussex
NHS Sussex is looking at how the wheelchair service in Sussex works for patients and seeking feedback in a new survey.
News

Spotlight: Possability People Hospital Discharge Support Service
Our Spotlight is an opportunity to share local projects, organisations and events which benefit the community.
News

The 'choice gap' - do patients get the choices they want from GP care?
New research from Healthwatch England shows how important choice is to people when it comes to their care. Read their recommendations to help ensure that people get those choices.
News

Have your say about NHS 111
NHS Kent & Medway and NHS Sussex are inviting you to share your views on the NHS 111 service.
News

The next strike action, by junior (resident) doctors
Key information and messages for the public
News
The updated Accessible Information Standard is now available
NHS England has published the long-awaited updates to the Accessible Information Standard.
News

Press release: Our letter to the Secretary of State opposing the decision to abolish independent Healthwatch functions
Local Healthwatch services across England have signed a powerful open letter to the Secretary of State for Health and Social Care. We are urging the…
News
Latest reports and publication

Report: independent review into the procurement of Whitehawk GP services
An independent review of the process to launch a new contract for GP services in the Whitehawk area has been published. As a result of the review's findings, NHS Sussex has announced today that it is stopping the current procurement for a new contract for GP services in the Whitehawk area of Brighton and Hove.
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Our workplan for 2025/26
This document describes the health and social care projects that Healthwatch Brighton and Hove will work on over the next year. It also describes internal projects that support the successful operation of our organisation.
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Helpline enquires to Healthwatch Brighton and Hove: April 1st 2024 – March 31st 2025
Between April 1st 2024 and March 31st 2025, we received 228 enquiries to our helpline. Enquiries were mostly a combination of feedback through our website, emails, phone call messages, and at face-to-face events. Most people were raising concerns or requesting information about services.
The five leading areas of concerns and related complaints raised, in descending
order were:
1. Poor quality of care from a GP.
2. Poor hospital care including ambulance waiting times, treatment waiting
times, A&E, and poor communication of cancelled appointments.
3. Lack of an NHS dentist including emergency dental care.
4. Poor access to a GP appointment, including waiting times for appointments.
5. Social care such as care at home and in care homes.
Some people took the time to make compliments about services.
The five leading areas of concerns and related complaints raised, in descending
order were:
1. Poor quality of care from a GP.
2. Poor hospital care including ambulance waiting times, treatment waiting
times, A&E, and poor communication of cancelled appointments.
3. Lack of an NHS dentist including emergency dental care.
4. Poor access to a GP appointment, including waiting times for appointments.
5. Social care such as care at home and in care homes.
Some people took the time to make compliments about services.
Find out more

Enter and View Report: The Emergency Department at the Royal Sussex County Hospital, April 2025
Healthwatch Brighton & Hove undertook an Enter and View visit to the Emergency Department at the Royal Sussex County Hospital - read about what we found and our recommendations.
Find out more
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