Highlights from our work include:
220 people contacted us with their questions and feedback on services, particularly in relation to dental care, COVID-19, and the vaccine roll out.
Reports and publications
We issued 24 Healthwatch reports, 21 bulletins, and 27 guidance documents and specialist updates.
We attracted 23 new volunteers, 86 applications of interest, and offered 6 student placements. We welcomed 2 new Board members.
We issued 8 press statements, and took part in over 30 TV and radio interviews.
We worked with partners to deliver our hospital discharge project, help answer vaccine queries, and run webinars on care homes and mental health.
We launched surveys on dental care, Patient Tranpsort, accessing health and social care during the pandemic and on the COVID vaccination roll out.
Mailshots & bulletins
We attracted 62 new subscribers, issued 93 updates to our 1,543 strong community which includes the public, Councillors, community groups and NHS.
Healthwatch received praise from the public, city leaders, Healthwatch England, and other organisations for our work, guidance, and info sharing.
We held Sussex-wide webinars for relatives of those with loved ones in care homes, and on mental health.
Published a report exploring young people’s experiences of health and social care services during the coronavirus pandemic.
Hospital discharge wellbeing project
We received national recognition for our project which is being replicated in other areas.
We made 324 Facebook posts achieving a reach of over 23,900 with 1,700 engagements. We posted 53 Tweets and 55 Instagram posts.