Healthwatch Brighton and Hove Annual Performance Report 2021

Our annual performance report demonstrates what we have achieved between April 2020 and March 2021
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Headlines:

  • Reviewed 72 different services.
  • 7224 people engaged online or via telephone.
  • 33% of people we engaged with had disabilities; 12% were LGBTQ+; and 13% were from ethnic minority groups.
  • 330 information line enquiries – mainly about Covid-19 and accessing dental services.
  • 32 reports published.
  • 9 projects undertaken in collaboration across the Sussex Integrated Care System.
  • Published reports generated 187 recommendations (129 from the environmental audits of Brighton and Sussex University Hospitals Trust).
  • Approximately 50% of recommendations led to service improvement (other recommendations in progress).
  • 56 Board meetings attended.
  • 612 decision-making meetings attended (excluding Board).
  • 63 active volunteers.
  • 1527 newsletter subscribers.
  • 19 press interviews.
  • 64,000 website page views.

Downloads

You can download the report here, but if you need it in a different format, please contact us at:
office@healthwatchbrightonandhove.co.uk

01273 234 041

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