HWiS poll results: NHS support for children’s learning needs in Sussex
NHS Support for Children’s Learning Needs in Sussex
November 2025
Healthwatch in Sussex (HWiS) wanted to better understand experiences of NHS support for children's learning needs in Sussex to support, compliment. and enable amplification of the views and experiences highlighted by community partners.
104 people from across Sussex shared their views with us.
We heard:
- 71 (71.1%) have accessed NHS services in Sussex for child(ren)’s learning needs.
- 75 people commented on the barriers and challenges they had faced in accessing NHS services in Sussex for child(ren)’s learning needs.
- 36 (36.7%) were not very confident that NHS services in Sussex can support children’s learning needs.
Public feedback
What experienced barriers and challenges you have faced?
- “It's been a constant battle to be heard. I've lost count of the number of times I've had to explain my son's situation.”
- ”Barriers getting anyone to listen properly and to get the support required.”
- “Huge waiting lists; huge gap for young adults; inconsistency; told not bad enough even after first suicide attempt; told too bad for other services. The system is BROKEN.”
- “Extremely long waiting list to see Paediatrician to get a diagnosis. ( 2+ years)”
- “Lack of support once diagnosis was made."
What improvements would you like to see in NHS services for children’s learning needs in Sussex?
- “More proactive support, not just when a child has reached crisis point.”
- “Quicker assessment times/shorter waits for assessments and increased knowledge of staff around additional needs.”
- “More mental health support, more support for students who need assessments or diagnoses, more toolkits to teach us to support them in a way that will work, and get engagement from them.”
Downloads
Healthwatch in Sussex (Brighton & Hove, East Sussex and West Sussex) routinely carries out short polls to gather the views of people about local health and social care services.
Read the full results with targeted data and respondent feedback.