From 2 April, extremely vulnerable residents with no other support can tell the Council directly if they need help during the coronavirus pandemic by filling in an easy to use form on our website. People can also fill in the form for someone they know who is in this situation and can’t get online themselves.
The form asks for details of who needs help and what support is required. The information is treated in strictest confidence and used to help people as quickly as possible.
The telephone switchboard is running on a reduced service and we ask people not to call the usual number. We encourage everyone who can use the online forms to do so to keep the lines free for those who have no alternative