Safeguarding Adults Policy

This policy covers all employees and volunteers whose work involves direct contact with adults and which all employees and volunteers are expected to follow. It differs from children’s safeguarding as the legislation is different. 

Read our Adults Safeguarding Policy

Safeguarding Children Policy

This policy covers all employees and volunteers whose work involves any contact with children or young people and which all employees and volunteers are expected to follow. It differs from adult safeguarding as the legislation is different. 

Read our Childrens Safeguarding Policy

Whistleblowing Policy

We are committed to being open, honest, and accountable. We encourage a free and open culture within our organisation. This policy aims to help employees raise any serious concerns they may have about colleagues or their employer with confidence and without having to worry about being victimised, discriminated against, or disadvantaged in any way as a result. 

This policy is also intended to support employees of health and care providers who may want to contact an independent organisation to speak out about concerns they may have in the workplace affecting patients and people receiving care.

Read our Whistleblowing Policy

Contact information

We encourage you to read our policies before contacting us. 

You can also refer to the following:

The Pan-Sussex Safeguarding Thresholds guidance: bhsab.org.uk/professionals/thresholds-guidance

The Sussex Safeguarding Adults Policy and Procedures (Sussex Safeguarding Adults Boards, 2025): https://sussexsafeguardingadults.procedures.org.uk

Guidance to help recognise the type of people who might be at risk, and how to report abuse and neglect can be found by visiting the Sussex Safeguarding Adults Policy and Procedures: sussexsafeguardingadults.procedures.org.uk/pkotq/sussexsafeguarding-adults-procedures/recognising-and-reporting-abuse-and-neglect

Safeguarding Advice can be found here: brighton-hove.gov.uk/adult-socialcare/keep-people-safe/help-adult-risk-abuse-or-neglect

Safeguarding Contacts 

The Healthwatch Safeguarding team can be contacted at:

For Adults. The Brighton and Hove City Council’s Adult Safeguarding Team can be contacted at:

For Children. The Brighton and Hove Multi Agency Safeguarding Hub, called Front Door for Families, can be contacted at:

Referrals can be made directly via their online form: https://www.brightonhove.gov.uk/families-children-and-learning/refer-child-or-family-front-doorfamilies.

Urgent referrals can be made to 01273 290 400 during weekday office hours. 

Outside of working hours, contact the Emergency Duty Service on 01273 335 905/6.

If in doubt or for advice, contact the MASH at Front Door for Families by email: FrontDoorforFamilies@brighton-hove.gov.uk or by phone as above

Whistleblowing contacts

If you wish to raise a whistleblowing concern with us, you can email office@healthwatchbrightonandhove.co.uk or call us on 01273 234040

You can also email the CEO or Chair using the following emails:

CEO@healthwatchbrightonandhove.co.uk

Chair@healthwatchbrightonandhove.co.uk

We have provided links to other organisations and where to go for further help and information in our Whistleblowing policy.

The policies listed here are available to download.

We review safeguarding and whistleblowing policies annually.

If you have any questions about these or our other policies then please get in touch on 01273 239040 or office@healthwatchbrightonandhove.co.uk.


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