People’s views about remote access to appointments during the Covid-19 pandemic

Read the latest report presented by Healthwatch Brighton and Hove report on what the peoples opinions are towards remote consultation.

We have strengthened our understanding of people’s opinions towards remote consultations through a compilation of recent evidence. This review includes evidence from 28 studies since the start of the Covid-19 pandemic. One of the main conclusions is a preference towards a hybrid system including text, phone, video, email and in-person appointments. The full report can be viewed here

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