NHS Community Equipment Services - change in provider

New community equipment services will be in place from August 2025 onwards, confirms Brighton and Hove, East and West Sussex County Councils, and NHS Sussex Integrated Health and Care Board.
Two older women laughing together.

A joint statement from Brighton and Hove, East and West Sussex County Councils, and NHS Sussex Integrated Health and Care Board:

"We are aware of the national reports regarding NRS Healthcare and have worked closely with partner authorities and healthcare providers across Sussex to find alternative providers. We can confirm, from 1 August new arrangements are in place across Sussex. 

“Our shared priority has been the safety and wellbeing of our residents and our teams have worked hard to minimise the impact on residents who have been receiving support from NRS Healthcare. 

“In Brighton & Hove NRS provided community equipment services such as rails, hoists and beds, and in East Sussex and West Sussex they supplied Technology Enabled Care services. TEC allows someone to call for help in the event of an emergency, if they’re not feeling well or if they become anxious about a situation, such as an unknown caller to a home.  

“We recognise how important community equipment and technology enabled care can be for people leaving hospital or maintaining their independence at home, and we are committed to ensuring that services remain as reliable as possible, especially to those people with the highest levels of need."

More information about community equipment is available on Brighton & Hove City Council’s website.

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