Share your experiences of Patient Transport Services

Healthwatch in Sussex want to hear about your experiences of using Sussex's Non-Emergency Patient Transport Services since the 1st April 2025 when a new provider took over the running of the service.
An ambulance professional talking to a service user in front of an ambulance.

Patient Transport Services

Do you, or someone you support, use Patient Transport Services?

Healthwatch in Sussex want to hear about your experiences of Sussex's Non-Emergency Patient Transport Services (NEPTS). NEPTS takes people to their medical appointments and home again.

Let us know what you think via our survey. It should take around 15 minutes to complete. We will gather your views and ideas for improvement to share with the provider of the service.

Take part

Complete the survey and enter a prize draw to win one of five £25 gift vouchers!

Complete the survey here

The survey closes on 30th November 2025. If you would like assistance in completing the survey, please contact us via: office@hwbh.co.uk or 01273 234 040

Healthwatch in Sussex is committed to protecting and respecting your privacy and security. For more information on how we use your information, please see our Privacy Policy here.

Healthwatch in Sussex

Healthwatch in Sussex (Brighton & Hove, East Sussex and West Sussex) routinely carries out surveys and short polls to gather the views of people about local health and social care services. If you live in Sussex and use health and care services, we want to hear what you think.

Thank you for taking part!

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