Our Homecare project cited in Brighton and Hove City Council's Living and Ageing Well refresh
Living and ageing well
Brighton & Hove City Council is sharing what they've delivered in 2023 - 2025, demonstrating work done to improve health and wellbeing, to reduce health inequalities, and to support people to live independent and fulfilling lives locally. The plan also sets out refreshed priorities through to 2027 - see here.
Within this report, Healthwatch Brighton and Hove's Homecare Check project has been lauded:
“We worked in partnership with Healthwatch to deliver the Homecare Checks service, regularly visiting and interviewing people in the city who receive homecare services, to ensure the quality of services are monitored and supporting people’s wellbeing.”
Further to this, Homecare supports the following:
“We will work to ensure best possible management of available council resources through improved processes for managing contracts of commissioned services, ensuring greater oversight, value for money and cohesive, outcomes-based commissioning.”
Homecare Check
Our volunteers interview people receiving home care from local providers, speaking to residents and their families about their experience and the quality of service they receive. We report that feedback to the Brighton & Hove City Council who use it to ensure the service providers maintain a high quality of care, as well as assess if the residents home care provision needs to be reviewed.
We also use the opportunity to do a wellbeing check and see if residents have any other concerns they need help with, and can refer to other community support services if needed.