Healthwatch supporting our city's COVID-19 Vaccination Enquiry Service

The COVID-19 Vaccination Enquiry Service was set up by Sussex NHS Commissioners to respond to public enquiries. Healthwatch Brighton and Hove volunteers played a huge role in supporting this vital service.
HWBH Volunteers

Since 4 February 2021, 12 Healthwatch Brighton and Hove volunteers have:

- answered 1,473 calls

- contributed 601 hours

Read our short infographic report below.

"We would like to thank each and every volunteer who has helped us with the Covid-19 Vaccine Enquiry Line. They have been pivotal to the COVID-19 vaccination effort here in Sussex and we could not have done without their support."
— - Sussex NHS Commissioners, June 2021
I just wanted to drop you a note to say a huge thank you not just for the help, but also for the patience and warm courtesy you've shown in trying to set up my elderly parents' second vaccination. This has now come through for next Friday - hooray! I was especially grateful for your understanding and willingness to follow things through. Holly and Carol and yourself deserve especial praise. Thank you"
— - Member of the public supported by our volunteers

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