Care Home Wellbeing project: Overarching report

A series of webinars were organised between September 2020 and March 2021 on behalf of informal carers (families and friends) of care home residents.

The purpose of the webinars were to:

  • Share unpaid carers’ views and experiences of visiting (or not visiting) their relative or friend in a care home during the pandemic.
  • Enable unpaid carers to ask questions and gain answers from health and social care representatives about current and future access to care home residents.
  • Have access to timely, accurate information around official and local visiting guidelines.
  • Raise any concerns about wider care home service improvement; and Influence decisions made by health and care leaders during the pandemic.
I felt listened to and it’s good to have the opportunity for carers to talk. Important that these sessions are happening
— Family carer
The project enabled us to amplify carers’ voices to local decision-makers, to provide supportive spaces for these carers to be heard, and to provide timely and accurate information to carers at a crucial time.
— Dame Philippa Russell, Vice President Carers UK.

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