A series of webinars were organised between September 2020 and March 2021 on behalf of informal carers (families and friends) of care home residents.
The purpose of the webinars were to:
- Share unpaid carers’ views and experiences of visiting (or not visiting) their relative or friend in a care home during the pandemic.
- Enable unpaid carers to ask questions and gain answers from health and social care representatives about current and future access to care home residents.
- Have access to timely, accurate information around official and local visiting guidelines.
- Raise any concerns about wider care home service improvement; and Influence decisions made by health and care leaders during the pandemic.
I felt listened to and it’s good to have the opportunity for carers to talk. Important that these sessions are happening
The project enabled us to amplify carers’ voices to local decision-makers, to provide supportive spaces for these carers to be heard, and to provide timely and accurate information to carers at a crucial time.