News and reports

This report describes Healthwatch Brighton and Hove activities from July 2020 to February 2021.

Accessing dental services under COVID-19: Reviewing Brighton and Hove dental practice websites and out of hours telephone messages.

The HOPs project was developed as part of the Healthwatch, Brighton and Hove City Council and NHS response to COVID-19 but is available to Brighton and Hove residents discharged from hospital whatever their condition, COVID related or not.

During Lockdown 2, Healthwatch in Sussex launched a ‘Tell Us – Ask Us’ campaign to encourage and support members of the public to Tell us about their experience of accessing health and care services and to ask us what they needed during this time.

These are the board papers for the Board of Directors meeting held on 8th February 2021. The meeting was held online using Zoom.

This reports looks at the different definitions of digital exclusion, why people are digitally excluded, why is it important, and its extent nationally and locally. It also looks at local efforts to increase digital inclusion.

We asked people if they had used or tried to use a dental service after 25th March 2020 and what their experience had been like. Also what suggestions they had for how dental practices could operate in the future.

Healthwatch in Sussex has published a series of reports which indicate high levels of satisfaction amongst people who have used Non-Emergency Transport Services, but which sets out how they could and should be improved.

Read our report from the webinar we held with friends and family of care home residents in November.

These are the board papers for the Board of Directors meeting held on 7th December 2020. The meeting was held online using Microsoft Teams.

This report outlines conversations with a sample of people who completed the ‘Accessing health and care services: findings during the Coronavirus pandemic’ survey. The interviews provided opportunity for people to talk more about their experiences.

Young Healthwatch has worked alongside Healthwatch Brighton and Hove to explore young people’s
experiences of Sussex health and social care services during the coronavirus pandemic (including phone,
video and online appointments).