Raising Concerns and Complaints: useful guides

Many of us don’t know where to go if we have a concern or complaint about health or social care. With so many organisations involved it’s difficult to know where to start, let alone having the strength and persistence to navigate the system on your own. That’s why Healthwatch England has worked with Citizens Advice … Read more

NHS Direct to close

NHS Direct announced earlier this year that it would seek to withdraw from its NHS 111 contracts, and Commissioners have now identified alternative providers. NHS Direct’s 111 staff and call centres are due to transfer to five Ambulance Trusts by the end of November, details of which are currently being finalised. In the light of … Read more

Keep safe in lead up to bonfire night

In the days running up to bonfire night East Sussex Healthcare NHS Trust is urging people to keep themselves and their families safe this year by taking care around fireworks.To avoid becoming part of this year’s bonfire statistics, make sure that you handle bonfires and fireworks safely, keeping children away from fireworks and bonfires at … Read more