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Our volunteer, John, has suffered from hearing loss since childhood. He tells us his story and what changes he would like to see to make them more accessible for people living with hearing loss. -
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In 2008, on the 60th anniversary of the NHS, with a colleague, a former Director of the Patient’s Association, I researched people’s experiences of health and social care. -
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"I have been involved in a variety of research projects, but the one I get a real kick out of are the hospital visits. This gives me a great sense of achievement, as a volunteer." -
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"The project brings me into contact with a wide range of people who depend on their carers to bring support and stability to their lives. I enjoy this engagement with the community and it helps me to better appreciate the scale of the problem."
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"While retired I really wanted a volunteer role that would allow enable me to use my knowledge and experiences, but also act on behalf of patients." -
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"Since joining, I have had the privilege of meeting a wide range of people who rely on social care. Meeting people in their own homes has blown away any preconceptions and given me a whole new perspective of 'old' and 'vulnerable'." -
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"I wanted to give something back to the NHS for the privilege of being employed by it for so many years. From my experience in working within the NHS, I believed I had something to offer as a Healthwatch volunteer." -
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"I am excited to be a part of new Young Healthwatch projects in the future and influencing decision-making, and making a difference for young people." -
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"This is a really interesting role as no query is the same and often a fair bit of research is needed to come up with an answer or a way forward. At the same time, its a way of identifying developing healthcare trends for Healthwatch to investigate." -
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Social care support changes people’s lives but sadly, not everyone gets the support they need. We want to understand what life is like when you can’t get support or if the support you get just isn’t enough. -
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Ian shares his story of trying to access mental health support and its impact on his wellbeing. Do you have an account that NHS services could learn from? -
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'I have been working on the Hospital Discharge project since January 2021 and simply enjoy speaking to people.' -
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"Being a volunteer has been rewarding" -
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"I thoroughly enjoy helping with the queries and over the year and a quarter I have gained a great deal of experience in handling many varied queries." -
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It’s been an extremely busy first month in my new role but certainly not dull. -
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Earlier this year, HW Brighton & Hove collected your views of maternity and postnatal support. We shared this with Healthwatch England. Thanks to your stories the Government has confirmed plans for NHS England to work with the Royal College of GPs to develop new guidance on 6-8 week postnatal checks to support women’s mental health after giving birth.
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Advice and Information -
Healthy Living Pharmacies are dedicated to health promotion, self-care and reducing health inequalities - and they might save you a trip to your GP or A&E. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Advice and Information -
If you're living with hearing loss in, here are a few places in Brighton & Hove that can be of help. -
Advice and Information -
Get free advice using these Brighton and Hove helplines. -
Advice and Information -
This Healthwatch guide provides information about seeing a dentist and explains your rights -
Advice and Information -
Resources for patients, their family and friends who are affected by cancer. -
Advice and Information -
The Patient Information Forum has launched a new guide sharing the experiences of people who have first-hand experience of developing or using Personal Health Records. -
Advice and Information -
Many people have experienced even more stress on their mental health this year. The impact of the Covid-19
pandemic is likely to be increased mental distress. This article provides advice on where you can go -
Advice and Information -
NHS 111 in Sussex - the first port of call for urgent care -
Advice and Information -
Anyone can register with a GP surgery. You do not need proof of address, ID, or immigration status to register with a GP practice. -
Advice and Information -
You've probably read a lot of things about the coronavirus online, but not everything you have seen is true. -
Advice and Information -
Take a look at what the guidance around visiting your loved ones in care homes means in practice. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines. -
Advice and Information -
This General Medical Council guide explains the standards that lesbian, gay, bi and trans patients should expect from their doctor; what the GMC are doing to support LGBT patients; and information about organisations that provide advice or advocacy. -
Advice and Information -
Brighton and Hove City Council have published a new Easy Read section on their website. -
Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital. -
Advice and Information -
The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below. -
Advice and Information -
Being diagnosed with dementia can be a big shock, and it can be hard to know what to do next. Take a look at our guide to find out what support you should receive. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Advice and Information -
Concerns over coronavirus (COVID-19) may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating. -
Advice and Information -
Eating disorders are complex mental illnesses that anyone can develop, regardless of age, income and ethnicity. Take a look at some of the common signs of eating disorders and where to go for support if you need help. -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. Here’s some key information about the accessible communications you should expect from services. -
Advice and Information -
Resources for LGBTQ+ people