Putting good communications with patients at the heart of service change (November 2021)
This Healthwatch report is a summary of a review of patients’ experiences of being referred for an outpatients’ appointment. It showcases the core standards that patients themselves recommend should be applied to all the communications.
9 December 2021
People’s views about remote access to appointments during the Covid-19 pandemic – compilation of evidence
Follow our ‘Accessing health and care services – findings during the Coronavirus pandemic’ (October 2020), we have strengthened our understanding of people’s opinions towards remote consultations though a compilation of recent evidence.
18 November 2021
Care Home Wellbeing project: Overarching report
A series of webinars were organised between September 2020 and March 2021 on behalf of informal carers (families and friends) of care home residents.
Staying Connected was held in November 2020 attracting over 100 people. Smaller webinars were held in September and a series of six were held between Jan - March 2021 carrying on the themes set out in Staying Connected.
21 October 2021
Exploring Young People's perceived barriers to accessing video/phone mental health appointments - a solution focused consultation
Ready, Set, Connect! is a solution-focused, youth-led consultation of young people (aged 16-25) across Sussex. Exploring the barriers young people face when accessing remote mental health appointments
11 June 2021
VacciNation: Exploring vaccine confidence amongst BAME communities (a Healthwatch England report)
New research explores vaccine confidence amongst people from African, Bangladeshi, Caribbean, and Pakistani backgrounds. Healthwatch England want to understand these barriers to ensure key lessons are taken forward for future public health campaigns.
7 June 2021