1. Mystery Shopping Project Results Summary

    Report -

    Healthwatch Brighton and Hove decided to take a practical look at how GP surgeries were giving their out of hours information. On the back of the recommendations laid out in the report about urgent care in the city.

  2. Leaving Royal Sussex County Hospital

    Report -

    Healthwatch looked into this data that suggested people were being discharged in a rushed and in some cases incomplete manner from the Royal Sussex County Hospital

  3. What Happened After the Urgent Care Report?

    Report -

    This was a follow up report to the report that was done last year regarding urgent care in the city

  4. Enter and View Report - The Care of Older People in four Wards of the Royal Sussex County Hospital

    Report -

    The purpose of this report was to look at the following themes: quality of care, access to information, and staff attitudes, in four older people’s wards at Royal Sussex County Hospital.

  5. Patient Experiences of using the Emergency Department at the Royal Sussex County Hospital

    Report -

    This project was prompted by the Care Quality Commission visits to the Royal Sussex County Hospital in 2014 and 2015. The purpose of this report is to offer the Brighton and Sussex University Hospital Trust and the CQC a lay view

  6. Patients Perspectives of the Royal Sussex County Hospital Outpatient's Departments, July 2016

    Report -

    In June 2016 Healthwatch Brighton and Hove agreed with the Chief Executive Officer of the Brighton and Sussex University Hospital Trust (BSUH) to conduct a review of some of the outpatient departments (OPD) at the Royal Sussex County Hospital

  7. Fewer doctors serving patients in Brighton and Hove

    News -

    As recent news stories have highlighted, the ability to access a GP varies widely across the country. In Swale in Kent there is only one GP for every 3,300 patients, while in Rushcliffe in Nottinghamshire it is just under one for every 1,200.

  8. Press Release – Chair on NHS 10 Year Plan

    News -

    The NHS formally announced their 10 year plan.

  9. Press Release – BSUH out of Special Measures

    News -

    Brighton and Sussex University Hospitals NHS Trust [BSUH] being taken out of special measures.

  10. Accident and Emergency Reports

    News -

    Do The Emergency Departments at the Royal Sussex County Hospital Meet Patient Needs?

  11. Survey of People with Multiple Health Conditions

    News -

    Brighton and Hove City Council and the Clinical Commissioning Group are conducting a needs assessment of people living with more than one physical or mental health condition

  12. The latest financial update from the local NHS

    News -

    The NHS Central Sussex Commission Alliance – which Brighton & Hove CCG is a part of – have released information on their current financial situation and how they plan to deal with it.

  13. Launch of Sussex Patient Transport Service review report

    News -

    Non-emergency Patient Transport Services (PTS) across Sussex continue to improve according to independent watchdog, Healthwatch.

  14. Norovirus affecting Royal Sussex County Hospital

    News -

    There are currently cases of the highly contagious Norovirus vomiting bug on several wards at the Royal Sussex County Hospital.

  15. Annual assessments of Brighton and Sussex University Hospitals

    News -

    Annual Report is published and shows continued improvements achieved across Brighton and Sussex University Hospitals (BSUH)

  16. Patient Transport Service in Sussex delivering an improved service says Healthwatch

    News -

    A report was published today which reflected on the fact that 75% of patients we talked to, across Sussex, are satisfied with the quality of non - emergency Patient Transport Service they received, including 44% who were very satisfied

  17. CQC finds significant improvement at Royal Sussex County Hospital

    News -

    Healthwatch Brighton and Hove (HWBH) welcomes the latest Care Quality Commission [CQC] report published today on the Royal Sussex County Hospital [RSCH], and for their sister hospital, the Princess Royal Hospital [PRH] at Haywards Heath.

  18. Healthwatch Bulletin - Health, Social Care and COVID-19

    News -

    Welcome to another Healthwatch Health, Social Care and COVID-19 Bulletin for the 18th September 2020

  19. “A good send-off?” Patients’ and Family's experiences of End of Life Care

    Report -

    Today Healthwatch Brighton and Hove publish a report into the experiences of people receiving end of life care. 15 people and their families told Healthwatch about their experiences in and out of hospital.

  20. “A good send off?” A new Healthwatch report into End of Life care

    News -

    Today Healthwatch Brighton and Hove publish a report into the experiences of people receiving end of life care. 15 people and their families told Healthwatch about their experiences in and out of hospital.

  21. Survey about Dental Services

    News -

    Healthwatch has launched its patient survey on dental services. The survey is for people who used, or tried to use, any type of dental service after 25 March 2020 i.e. the date when routine dental services were forced to stop due to COVID-19

  22. Healthwatch Bulletin - Health, Social Care and COVID-19

    News -

    Welcome to another Healthwatch Health, Social Care and COVID-19 Bulletin for the 2nd October 2020

  23. Make sure to get your free flu jab

    News -

    The NHS in the Sussex is reminding people with that this year it’s more important than ever for them to have their free flu vaccination.

  24. An important message from Alistair Hill, Director of Public Health for our city concerning COVID-19 cases

    News -

    Brighton's alert level has increased from yellow to amber

  25. Healthwatch Bulletin - Health, Social Care and COVID-19

    News -

    Welcome to another Healthwatch Health, Social Care and COVID-19 Bulletin for the 16th October 2020

  26. New and Free Service - Saving Lives by Supporting Early Cancer Diagnose

    News -

    The Speak up Against Cancer Team at Albion in the Community is delighted to launch our brand new Speak up Against Cancer Online Cancer Awareness Support Offer. Finding and Treating cancer at an early stage can save lives.

  27. Healthwatch Brighton and Hove - Hospital Discharge Wellbeing Report

    Report -

    The Hospital Discharge Wellbeing Project (HOPS) project started early in April 2020 as part of the response to COVID-19. We report here on the 5 months from April to Sept 2020.

  28. What is NHS 111?

    Advice and Information -

    NHS 111 in Sussex - the first port of call for urgent care

  29. Healthwatch Bulletin - Health, Social Care and COVID-19 (21.12.20)

    News -

    Welcome to our last Healthwatch bulletin of 2020, providing you with updates on Health, Social Care, and COVID-19 (18h December 2020)

  30. Staying Connected Webinar Report December 2020

    Report -

    Read our report from the webinar we held with friends and family of care home residents in November.

  31. Healthwatch Bulletin - Health, Social Care and COVID-19 (15.1.21)

    News -

    Welcome to our Healthwatch bulletin, providing you with updates on Health, Social Care, and COVID-19

  32. Digital Exclusion – Briefing report

    Report -

    This reports looks at the different definitions of digital exclusion, why people are digitally excluded, why is it important, and its extent nationally and locally. It also looks at local efforts to increase digital inclusion.

  33. Ask Us/Tell Us

    Report -

    During Lockdown 2, Healthwatch in Sussex launched a ‘Tell Us – Ask Us’ campaign to encourage and support members of the public to Tell us about their experience of accessing health and care services and to ask us what they needed during this time.

  34. Healthwatch Brighton and Hove Hospital Discharge Wellbeing Project (HOPs) April – December 2020 Report

    Report -

    The HOPs project was developed as part of the Healthwatch, Brighton and Hove City Council and NHS response to COVID-19 but is available to Brighton and Hove residents discharged from hospital whatever their condition, COVID related or not.

  35. Healthwatch Bulletin - Health, Social Care and COVID-19 (19.3.21)

    News -

    Welcome to our Healthwatch bulletin. This week we have provided an update on the COVID-19 vaccination programme, our regular bulletin on health, social care and COVID and some healthy recipe ideas.

  36. Healthwatch Brighton and Hove activity report covering July 2020 to February 2021

    Report -

    This report describes Healthwatch Brighton and Hove activities from July 2020 to February 2021.

  37. Healthwatch Bulletin - Health, Social Care and COVID-19 (16.4.21)

    News -

    Welcome to our Healthwatch bulletin. This includes an update on the COVID-19 vaccination programme and our regular bulletin on health, social care and COVID data.

  38. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  39. Conversations about End of Life: What's Important to you? (Webinar)

    News -

    Thinking ahead to the end of life is a sensitive subject that no one likes to think about. However, the better we plan the more likely we are to have a good send-off.

  40. “A Good Send-Off?” Patients’ and Family’s Experiences of End of Life Care. One year on (March 2021)

    Report -

    We have published this follow on report to “A Good Send-Off” - a study which explored the experiences of people receiving end of life care.

  41. Help shape the new website for University Hospitals Sussex NHS

    News -

    On 1st April Brighton and Sussex University Hospitals and Western Sussex Hospitals joined up to form a new NHS Foundation Trust for our area: University Hospitals Sussex.

  42. Healthwatch Bulletin - Health, Social Care and COVID-19 (23.4.21)

    News -

    Welcome to our Healthwatch bulletin. This includes an update on the COVID-19 vaccination programme and our regular bulletin on health, social care and COVID data.

  43. Conversations about End of Life: What's important to you? (Webinar)

    News -

    A webinar held in May openly discussed end of life care. Healthwatch Brighton and Hove and Local Healthwatch across Sussex, held a webinar on Wednesday, 12th May, 12.00 pm – 2.00 pm, to openly discuss this sensitive and difficult issue.

  44. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  45. Healthwatch Brighton and Hove Hospital Discharge Wellbeing Project (HOPs) April 2020 to April 2021

    Report -

    The HOPs project was developed as part of the Healthwatch, Brighton and Hove City Council and NHS response to COVID-19 but is available to Brighton and Hove residents discharged from hospital whatever their condition, COVID related or not.

  46. Healthwatch Brighton and Hove - Annual Report 2021

    Report -

    Our Annual Report for the period to March 2021, highlighting the work and achievements over the past year, which includes our response to COVID-19.

  47. Your views helped improve non-emergency patient transport services

    News -

    NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.

  48. Healthwatch Bulletin - Health, Social Care and COVID-19 (28.8.21)

    News -

    Welcome to our Healthwatch bulletin. This includes an update on the COVID-19 vaccination programme and our regular bulletin on health, social care and COVID data.

  49. Blood tests

    News -

    Hospitals have been told they must cut their demand for blood collection tubes by at least a quarter and GPs must only order clinically urgent tests for the next three weeks, according to instructions issued by NHS England. Read what this means.