1. Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.
  2. Report -

    This year's Annual Report, showcasing the views of the people of Brighton & Hove, and the hard work of our volunteers, staff and board throughout the year.
  3. Report -

    The experiences of older people being discharged from the Royal Sussex County Hospital, Brighton, from July to September 2018.
  4. News -

    A Press Release on our latest report, looking at the experiences of old and frail people being discharged from the Royal Sussex County Hospital.
  5. Report -

    Our annual report for the period 2016/2017, highlighting the views of the people of Brighton & Hove, and the hard work of our volunteers, staff and board throughout the year.
  6. Report -

    Our latest report on non-emergency Patient Transport Services services across Sussex, since South Central Ambulance Service NHS Foundation Trust took over the contract in April 2017.
  7. Report -

    Perspectives of Renal Outpatient Department patients at the Royal Sussex County Hospital in Brighton.
  8. Report -

    Our latest report indicates that patient satisfaction with Patient Transport Services has finally started to improve.
  9. Report -

    We carried out two reviews of the Emergency Departments at the Royal Sussex County Hospital, looking at the patient experience for both adults and children.
  10. Report -

    Young people’s experiences of using the accident and emergency services in Brighton and Hove during a mental health crisis.

  11. Report -

    Our first annual report summarising the findings of our environmental audits of the Brighton and Sussex University Hospital Trust estate, which includes the Royal Sussex County and Royal Alexandra Children’s Hospitals.
  12. Report -

    Our Annual Report 2018, highlighting the views of the people of Brighton & Hove, and the hard work of our volunteers, staff and board throughout the year.
  13. Report -

    Our latest Intelligence review, examining current health trends in Brighton and Hove to identify key issues and inform our workplan.
  14. News -

    Healthwatch England have been given £500,000 in relation to the NHS Long Term Plan, to promote engagement with the public, patients and NHS and Social Care staff.
  15. News -

    The Care Quality Commission has just published a report from its inspection at the University of Sussex Health Centre.
  16. News -

    Healthwatch Brighton and Hove welcomes the latest Care Quality Commission report on the Royal Sussex County Hospital and for their sister hospital, the Princess Royal Hospital at Haywards Heath.  Read more about the improvements that have been identified, and the challenges that still remain.
  17. News -

    Healthwatch has agreed with the Clinical Commissioning Group (CCG) that we will re-run the Patient Transport Services (PTS) survey in December 2017. This will certainly keep our Enter and View volunteers busy in the run up to Christmas.
  18. News -

    National survey shows most children and young people report good experiences of hospital care, but highlights some areas for improvement.
  19. News -

    Healthwatch has been at the forefront of efforts to monitor the quality of Sussex's Patient Transport Service and improve the standard of the service after problems experienced with Coperforma.
  20. News -

    In our last newsletter we described the further work that Healthwatch would be undertaking to see how Patient Transport Services were performing. During November and December, our Enter and View representatives returned to the Royal Sussex County Hospital to speak to patients who were using the service.
  21. News -

    Would you be surprised to learn that there are no national figures on how many people miss GP or NHS appointments? 
  22. News -

    If you use services at Brighton General then we want to hear from you.
  23. News -

    The Royal Sussex Hospital have advised that they are dealing with a "critical incident" meaning the hospital is at capacity (i.e. all of its beds are occupied).
  24. News -

    Our recent report on the Patient Transport Services was submitted to the council's Health Overview and Scrutiny Committee
  25. News -

    Sustainability and Transformation Partnerships (STP) have been established all over England.  They involve the NHS and local councils developing and implementing shared proposals to improve health and care.
  26. News -

    In March and April, hospitals in our city will undergo an independent review. These reviews are called Patient Led Assessments of the Care Environment, or PLACE.
  27. News -

    The BBC has launched its NHS Tracker project.
  28. News -

    Have your say in how Brighton General Community Health Hub is created at the site of Brighton General Hospital on Elm Grove.
  29. News -

    Healthwatch found that despite publicity about alternative services, patients still choose to visit A&E directly without first consulting alternatives.
  30. News -

    The NHS nationally is facing significant challenges as it tries to meet an increasing demand on services with restricted finances and resources.
  31. News -

    Healthwatch are keen to engage both public and professionals in our Hospital Discharge project.
  32. News -

    Healthwatch speaks to older people about their experience of hospital discharge.
  33. News -

    The Coroner's verdict of 'serious failings' at Royal Sussex County led to death of Joan Blaber at Royal Sussex County hospital last year.
  34. News -

    Please complete a short survey (8 questions) about how easy it is to find your way around the Royal Sussex County hospital.
  35. News -

    The Minor Injuries Unit (MIU) at Lewes Victoria Hospital is to undergo major improvement works.
  36. Advice and Information -

    Resources for patients, their family and friends who are affected by cancer.
  37. Report -

    Healthwatch in Sussex - a collaboration between local Healthwatch from Brighton and Hove, East Sussex, and West Sussex - arranged for cancer patients and their families to have their questions answered by three cancer experts.
  38. Report -

    Working closely with the Clinical Commissioning Group (CCG) and local NHS Trust, we launched an outpatients’ booking survey in January 2020.
  39. Report -

    Our Annual Report for the period to March 2020, highlighting the work and achievements over the past year, which includes the impact Coronavirus and COVID-19 has had on our organisation.
  40. Report -

    Since December 2016, we have worked in partnership with Brighton and Sussex University Hospital Trust to conduct monthly visits across the estate.
  41. Blog -

    "I have been involved in a variety of research projects, but the one I get a real kick out of are the hospital visits. This gives me a great sense of achievement, as a volunteer."
  42. Report -

    Welcome to our second report which examines the outcomes from the annual Patient-Led Assessments of the Care Environment programme (PLACE).
  43. Blog -

    "Since joining, I have had the privilege of meeting a wide range of people who rely on social care. Meeting people in their own homes has blown away any preconceptions and given me a whole new perspective of 'old' and 'vulnerable'."
  44. Blog -

    "I wanted to give something back to the NHS for the privilege of being employed by it for so many years. From my experience in working within the NHS, I believed I had something to offer as a Healthwatch volunteer."
  45. Report -

    We have today released an interim report from the Healthwatch in Sussex public survey on digital consultations, combined with results from the Sussex CCG‘s survey on NHS communications with patients (where comparable questions were used).
  46. Report -

    Our Annual Report for the period to March 2015.
  47. Report -

    Our Annual Report for the period to March 2016.
  48. Report -

    In October 2013 Healthwatch Brighton and Hove completed a report on patient experiences of urgent healthcare in the city
  49. Report -

    Healthwatch Brighton and Hove conducted a survey of urgent care services in the area, which included pharmacy, GP Surgeries, Brighton Station Health Centre, GP Out of Hours Service, NHS 111, Emergency Dental Service, Accident & Emergency
  50. Report -

    Physiotherapy is a type of therapy that can help ill, injured or disabled people recover movement and function to their full potential. Healthwatch has surveyed 86 people in Brighton and Hove who recently or current receive physiotherapy locally