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Physiotherapy is a type of therapy that can help ill, injured or disabled people recover movement and function to their full potential. Healthwatch has surveyed 86 people in Brighton and Hove who recently or current receive physiotherapy locally -
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Healthwatch Brighton and Hove decided to take a practical look at how GP surgeries were giving their out of hours information. On the back of the recommendations laid out in the report about urgent care in the city. -
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Healthwatch looked into this data that suggested people were being discharged in a rushed and in some cases incomplete manner from the Royal Sussex County Hospital -
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Over the last year we have heard talk of dissatisfaction and frustration about the local CAMHS service, therefore this led us to look into it in more detail -
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This was a follow up report to the report that was done last year regarding urgent care in the city -
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This report was part of a combination of six reports, by combining all six reports they will creat an overall report which will be shared with the council, looking at how people would like to spend their time in our local social care services. -
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On Monday January 19th 2015 HWES and B&H undertook unannounced enter and view activity to three wards and the Acute Medical Unit (AMU) simultaneously at the Royal Sussex County Hospital in Brighton. -
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This report was part of a combination of six reports, by combining all six reports they will create an overall report which will be shared with the council, looking at how people would like to spend their time in our local social care services. -
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This report was part of a combination of six reports, by combining all six reports they will create an overall report which will be shared with the council, looking at how people would like to spend their time in our local social care services. -
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This report was part of a combination of six reports, by combining all six reports they will create an overall report which will be shared with the council, looking at how people would like to spend their time in our local social care services. -
Report -
This report was part of a combination of six reports, by combining all six reports they will create an overall report which will be shared with the council, looking at how people would like to spend their time in our local social care services. -
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This report was part of a combination of six reports, by combining all six reports they will create an overall report which will be shared with the council, looking at how people would like to spend their time in our local social care services. -
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The purpose of this report was to look at the following themes: quality of care, access to information, and staff attitudes, in four older people’s wards at Royal Sussex County Hospital. -
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Healthwatch Brighton and Hove is undertaking a programme of visits to GP Practices across the city during 2015. In total we will visit 15 GP practices, including 3 pilot visits in March 2015. This report is based on one of our pilot visits. -
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Healthwatch Brighton and Hove is undertaking a programme of visits to GP Practices across the city during 2015. In total we will visit 15 GP practices, including 3 pilot visits in March 2015.This report on our Links Road surgery is one of our pilot -
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Healthwatch Brighton and Hove is undertaking a programme of visits to GP Practices across the city during 2015. In total we will visit 15 GP practices, including 3 pilot visits in March 2015. This report is based on one of our pilot visits. -
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This report gave respondents a chance to review HWB&H performance as well as provide some input into the HWB&H work plan for 2015-16 -
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This report is about exploring young people and children about their understanding of their NHS Constitutional rights as a patient -
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Healthwatch Brighton and Hove conducted a review of GP practices between July and September 2015 gathering patient perspectives on the quality of care provided in the city. -
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This project was prompted by the Care Quality Commission visits to the Royal Sussex County Hospital in 2014 and 2015. The purpose of this report is to offer the Brighton and Sussex University Hospital Trust and the CQC a lay view -
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Healthwatch Brighton and Hove conducted Enter and View visits to five care homes in February and March 2016. The programme was organised in response to concerns raised about the quality of primary health care for care home residents in B&H -
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In June 2016 Healthwatch Brighton and Hove agreed with the Chief Executive Officer of the Brighton and Sussex University Hospital Trust (BSUH) to conduct a review of some of the outpatient departments (OPD) at the Royal Sussex County Hospital -
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We aim to make complaining about our actions, services, staff and volunteers as easy as possible, and to treat all complaints seriously and to investigate them promptly and fairly. -
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As a local Healthwatch, we have the legal right to visit health and adult social care services that are publicly funded to find out about people's experiences. This Enter & View Policy explains how that works. -
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A report on the Patient Transport Services prepared for the council's Health Overview and Scrutiny Committee. -
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Today Healthwatch Brighton and Hove publish a report into the experiences of people receiving end of life care. 15 people and their families told Healthwatch about their experiences in and out of hospital. -
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These are the board papers for the Board of Directors meeting held on 12th October 2020. The meeting was held online using Microsoft Teams. -
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These are the board papers for the Board of Directors meeting held on 10th August 2020. The meeting was held online using Microsoft Teams. -
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We have today released a final report from the Healthwatch in Sussex public survey on digital consultations, combined with results from the Sussex NHS Commissioners’ survey on NHS communications with patients (where comparable questions were used). -
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The Hospital Discharge Wellbeing Project (HOPS) project started early in April 2020 as part of the response to COVID-19. We report here on the 5 months from April to Sept 2020. -
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Our 6 month report demonstrates what we have been doing and what projects we are planning to do in the future. -
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Young Healthwatch has worked alongside Healthwatch Brighton and Hove to explore young people’s
experiences of Sussex health and social care services during the coronavirus pandemic (including phone,
video and online appointments). -
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This report outlines conversations with a sample of people who completed the ‘Accessing health and care services: findings during the Coronavirus pandemic’ survey. The interviews provided opportunity for people to talk more about their experiences. -
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Read our report from the webinar we held with friends and family of care home residents in November. -
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Healthwatch in Sussex has published a series of reports which indicate high levels of satisfaction amongst people who have used Non-Emergency Transport Services, but which sets out how they could and should be improved. -
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We asked people if they had used or tried to use a dental service after 25th March 2020 and what their experience had been like. Also what suggestions they had for how dental practices could operate in the future.
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This reports looks at the different definitions of digital exclusion, why people are digitally excluded, why is it important, and its extent nationally and locally. It also looks at local efforts to increase digital inclusion. -
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These are the board papers for the Board of Directors meeting held on 7th December 2020. The meeting was held online using Microsoft Teams. -
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These are the board papers for the Board of Directors meeting held on 8th February 2021. The meeting was held online using Zoom. -
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During Lockdown 2, Healthwatch in Sussex launched a ‘Tell Us – Ask Us’ campaign to encourage and support members of the public to Tell us about their experience of accessing health and care services and to ask us what they needed during this time. -
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The HOPs project was developed as part of the Healthwatch, Brighton and Hove City Council and NHS response to COVID-19 but is available to Brighton and Hove residents discharged from hospital whatever their condition, COVID related or not. -
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Accessing dental services under COVID-19: Reviewing Brighton and Hove dental practice websites and out of hours telephone messages. -
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This report describes Healthwatch Brighton and Hove activities from July 2020 to February 2021. -
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We have published this follow on report to “A Good Send-Off” - a study which explored the experiences of people receiving end of life care. -
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Healthwatch Brighton and Hove regularly evaluates its projects and reviews of health and care services to assess how effectively we have engaged with the general population of the city and its diverse communities. -
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From February 13th 2021, Healthwatch Brighton and Hove explored people’s experiences and views about the COVID-19 vaccine.
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Our annual performance report demonstrates what we have achieved between April 2020 and March 2021