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Report -
This year's Annual Report, showcasing the views of the people of Brighton & Hove, and the hard work of our volunteers, staff and board throughout the year. -
News -
From 1st July POhWER is delivering the NHS Complaints Advocacy Service, providing free, independent advocacy for the people of Brighton and Hove as part of the Sussex Advocacy Partnership. -
News -
A Press Release on our latest report, looking at the experiences of old and frail people being discharged from the Royal Sussex County Hospital. -
News -
Our latest press release on the patient experience and physical environment at Brighton hospitals. -
Report -
Two reports on the patient experience and physical environment at Brighton & Sussex University Hospitals NHS Trust and Sussex Partnership Foundation Trust.
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Report -
Our annual report for the period 2016/2017, highlighting the views of the people of Brighton & Hove, and the hard work of our volunteers, staff and board throughout the year. -
Report -
Our latest report on non-emergency Patient Transport Services services across Sussex, since South Central Ambulance Service NHS Foundation Trust took over the contract in April 2017. -
Report -
Our report highlighting insensitive treatment of vulnerable people in PIP and ESA assessments. -
Report -
We carried out two reviews of the Emergency Departments at the Royal Sussex County Hospital, looking at the patient experience for both adults and children. -
Report -
Our Annual Report 2018, highlighting the views of the people of Brighton & Hove, and the hard work of our volunteers, staff and board throughout the year. -
News -
Healthwatch aims to help users of health and social care services have a voice on the quality of their care. In doing so, we are particularly committed to helping disadvantaged communities have a voice. -
News -
Please complete a short survey (8 questions) about how easy it is to find your way around the Royal Sussex County hospital. -
Report -
Over the summer of 2019, Healthwatch Brighton & Hove conducted research to gain a better insight into information that is available to people who are looking to make a complaint, raise a concern or provide feedback about health & social care services -
Report -
Our Annual Report for the period to March 2020, highlighting the work and achievements over the past year, which includes the impact Coronavirus and COVID-19 has had on our organisation. -
Report -
Today we announce the publication of our review of all GP practices and surgeries across the City. -
Blog -
"While retired I really wanted a volunteer role that would allow enable me to use my knowledge and experiences, but also act on behalf of patients." -
Report -
Our Annual Report for the period to March 2015. -
Report -
Our Annual Report for the period to March 2016. -
News -
Healthwatch has launched its patient survey on dental services. The survey is for people who used, or tried to use, any type of dental service after 25 March 2020 i.e. the date when routine dental services were forced to stop due to COVID-19 -
News -
Les discusses with Michelle as to why you should come and join the webinar on Tuesday 10th November. -
Report -
This report describes Healthwatch Brighton and Hove activities from July 2020 to February 2021. -
News -
Welcome to our Healthwatch bulletin. This includes an update on the COVID-19 vaccination programme and our regular bulletin on health, social care and COVID data. -
News -
Welcome to our Healthwatch bulletin. This includes an update on the COVID-19 vaccination programme and our regular bulletin on health, social care and COVID data. -
News -
Healthwatch supports New Larchwood patients to voice their concerns to the CCG & Practice about a reduced service forcing patients to travel on 2 buses to the alternative surgery. As a result, the Practice has promised to recruit staff & extend hours -
News -
Healthwatch Brighton and Hove is working in partnership with Switchboard to deliver this project. The purpose of this survey is to understand LGBTQ+ people’s experiences of services such as GP surgeries, hospitals, and to improve feedback systems. -
News -
Have you ever had or are you currently experiencing mental health issues? Does this apply to a friend or family member? We would like to hear about any mental health support including in your accommodation. -
Report -
Our project supported LGBTQ+ people in Brighton and Hove to share their experiences of health and social care services. -
Report -
We release our Annual Report covering the period to March 2022, which highlights the work and achievements over the past year. -
News -
We have launched our Annual Report for 2021-2022 -
Advice and Information -
Welcome to our June 2022 Healthwatch newsletter. This includes information about our work, updates on health, social care and COVID-19. -
Report -
Healthwatch were commissioned to explore service user experience of mental health services and accommodation which provides mental health support, in our city. This report is about the experiences of 137 service users and 96 mental health professionals. -
Report -
This document provides a summary of the public enquiries we received between April to June 2022. -
News -
Patients registered with Coldean’s New Larchwood Surgery have managed to reverse last year’s decision by the Practice to reduce its hours and services. -
Blog -
"Being a volunteer has been rewarding" -
News -
The government will today announce its plans to improve access to GPs, including same-day appointments for those that need them. Read on Healthwatch England's response. -
News -
This document provides a summary of the public enquiries we received between July to September 2022. -
Report -
Our six-month performance report demonstrates what we have achieved between April 1st 2022 and September 30th 2022. -
Advice and Information -
Racial Harassment Forum is a service which provides a safe and confidential space to report a religious or race related hate incident. -
Report -
Our Annual Performance Report demonstrates what we have achieved between 1st April 2022 and 31st March 2023. -
News -
From 1 July, primary care complaints function will be changing. Find out what these changes will mean. -
Report -
Public enquiries report during January - March 2023 -
Advice and Information -
The Department for Health and Social Care has updated the NHS Choice Framework. -
Report -
At the Brunswick Square festival, Healthwatch Brighton and Hove ran a stall to raise awareness of our organisation and to hear people’s views and experiences of health and social care in the City. -
News -
Healthwatch in Sussex would like to hear from you about your experiences of accessing NHS Sussex services -
News -
Tell us your experiences of Hospital-based Patient Advice and Liaison Services (PALS) by completing our short poll. -
Report -
In their 2022-23 annual report, Healthwatch England shares the value that the public's voices bring to health and social care services. Read about their work and the next steps they plan to take. They refer to the work undertaken by Healthwatch in Brighton and Hove (on GPs) and Healthwatch in Sussex (on dentistry). -
Report -
In March 2024, the three local Healthwatch in Sussex sought experiences of Hospital ‘Patient Advice and Liaison Services’. You can read about what people told us below
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Report -
Our Annual Performance Report demonstrates what we have achieved between 1st April 2023 and 31st March 2023. -
Report -
Between April 1st 2023 and March 31st 2024, we received 365 enquiries to our helpline. These were a combination of phone call messages (42), feedback through our website (142) and emails (126). All enquiries are handled by two experienced, trained and DBS checked Healthwatch volunteers.